General Information
Terms & Conditions of Sale
Software License Agreement
Subscription Services Agreement
Hardware Services Agreement
Limited Warranty
Return Policy
Shipping Policy
Domain Registration Agreement
Open Source Licenses
Copyright and Trademark
Anti-Spam Policy

Impera Anti-Spam Policy

Impera prohibits the use of the appliance in any manner associated with the transmission, distribution, or delivery of any unsolicited bulk or unsolicited commercial e-mail (“spam”). You may not use the appliance to send spam. You also may not deliver spam or cause spam to be delivered to any Impera service, Web site, or customer.

In addition, e-mail sent, or caused to be sent, to or through the appliance may not:

  • use or contain invalid or forged headers;
  • use or contain invalid or non-existent domain names;
  • employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path;
  • use other means of deceptive addressing;
  • use a third party's Internet domain name, or be relayed from or through a third party's equipment, without permission of the third party;
  • contain false or misleading information in the subject line or otherwise contain false or misleading content;
  • fail to comply with additional technical standards described below;
  • otherwise violate the Impera Service Agreement.

Impera does not authorize the harvesting, mining, or collection of e-mail addresses or other information from or through the appliance. Impera does not permit or authorize others to use the appliance to collect, compile, or obtain any information about its customers or subscribers, including but not limited to subscriber e-mail addresses, which are Impera's confidential and proprietary information.

Impera does not permit or authorize any attempt to use the appliance in a manner that could damage, disable, overburden, or impair any aspect of any of the appliance or Impera’s servers, or that could interfere with any other party's use and enjoyment of any appliance or service.

If Impera believes that unauthorized or improper use is being made of any appliance or service it offers, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular Internet domain, mail server, or IP address. Impera may immediately terminate any account on any service which it determines, in its sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.

Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, the service. Failure to enforce this policy in every instance does not amount to a waiver of Impera's rights.

Unauthorized use of the service in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil, criminal or administrative penalties against the sender and those assisting the sender.